# Certification Frequently Asked Questions

We’re here to help provide clarity on the certification process including eligibility, exam details, auditing requirements and more so you can navigate the process effectively.

### PMI Certification Handbook

Questions about certification? From application to renewal and everything in between, find the answers you need in the PMI Certification Handbook.

**Download the PMI Certification Handbook to further understand requirements, application processes, and timelines.**

## Obtaining Certifications

### Eligibility, prerequisites and application

### How do I earn a PMI certification?
### What are the eligibility requirements?
### Do I have to be a CAPM, PMP, or a PMI member to apply for other PMI certifications?
### How do I complete the application?
### What supporting documentation should I send with my application?

## Exam Guidance

### How do I schedule a certification exam appointment?
### Where will the examination be given?
### Once I pass the exam or evaluations, what next?
### Are the exams available in languages other than English?
### If I fail the exam, can I take it again?
### What happens if my eligibility expires and I have not taken the exam?
### How does PMI ensure the integrity of exams? What qualifies as misconduct?

## Paying with a 529 Plan

### What is a 529 Savings Plan?
### What PMI certifications are covered under the 529 Savings Plan?
### Can I use 529 savings for prep courses as well as exam fees?

## Maintaining Certifications

### Continuing Certification Requirements (CCR)

### What requirements do I need to fulfill to maintain an active certification status?
### Why has the PMI Talent Triangle been incorporated into the CCR program?
### How are the three areas of focus for the PMI Talent Triangle defined?
### What are some examples of topics that align to each skill area within the PMI Talent Triangle?
### Are the skill areas of the PMI Talent Triangle aligned with activities that Give Back to the Profession?
### How can I maintain several certifications at once?
### Can I get an extension beyond the suspension expiration date?
### I have retired from the project management profession. How do I end my certification?

## Professional Development Units (PDUs)

### What are PDUs?
### Can I still earn Education PDUs the same way I used to?
### Can I claim PDUs for a single Education activity in more than one skill area of the PMI Talent Triangle?
### When is the earliest I can start earning PDUs after I earn a certification?
### What is the online Continuing Certification Requirements System (CCRS)?
### Do I need a special username or password to use CCRS?
### Where do I find detailed instructions for using the CCRS?
### When reporting PDU activities, is any supporting documentation required?
### Can I transfer PDUs to my next cycle?
### Can I complete PDUs during my suspension period and apply them to my recent CCR cycle?

## Audits

### General

### Why does PMI conduct application audits?
### How many days do I have to complete the audit package?
### How do I submit my audit package to PMI?
### Is the audit candidate alerted when a reference has responded?
### If a previous reference has not responded, can I send to a new reference?
### Can candidates continue to access audit packages after submitted?
### How long does the audit process take?
### What steps need to be taken when an audit candidate decides not to proceed with the audit?
### What happens in the case of a failed audit?

### Audit Materials

### What if I notice I uploaded the wrong document for my academic or professional education for my audit package after I submit my audit package?
### Are audit materials confidential?
### If the projects and/or programs listed were completed in a highly classified environment, or a company is very sensitive about proprietary information being seen by other employers or individuals outside the company, how should this be handled?
### How should an audit candidate verify programs and/or projects that they were the manager or supervisor for?
### Will PMI contact a verifying manager or supervisor?
### My reference did not get my email from DocuSign. What do I do?
### If a course was completed at a PMI Authorized Training Partner can PMI contact them for my certificate?
### Will PMI accept an e-mail signature?
### If an in-house course did not issue a certificate, what type of verification will PMI accept?
### Will PMI accept a receipt or course roster as educational verification?
### Will PMI accept a school transcript to meet the degree requirement?
### Are photocopies of education certificates of completion sufficient or does PMI require the originals?
### Do certificates in a foreign language need to be translated?
